Download Your Membership Card
To download your digital membership card,
Members will receive an email with a link to download their digital membership card. Once the card is downloaded, click the “Add to…” button at the top of the screen to download your digital membership card to the appropriate wallet app on your mobile device.
Your digital membership card will have all the people named in your membership and the number of children. You can also share the digital card with your second named member (Basic levels and above) or your Designated Caregiver (for PLUS and Baensch level memberships) by going to the (i) button and going to the ‘back’ page of your card and clicking ‘share’.
Note that Android users will need to install the WalletPasses app on the device that you wish to save your digital membership card.
How will I use my digital membership card? Your digital membership card is unique to your membership and displays your name, membership level, and expiration date. Simply show your digital membership card to our staff at the Admissions Desk to take advantage of your member benefits!
How do I receive my digital membership card? Digital membership cards will be sent to the primary email address of every active member. You will need to open this email on your mobile device and follow the instructions to download the card. The card will automatically be stored in your phone’s wallet app. Android users may need to install Wallet Passes from the Play Store prior to downloading your card.
What if I don’t have a wallet app installed on my phone? The email you receive will provide step-by-step instructions and a link to download the recommended wallet application to store your digital membership card and similar types of digital cards and passes. If you prefer to receive a paper membership card instead, please contact us at (920) 684-4445.
I am not sure I received my digital card. Can you send it again? Yes! Please contact us at (920) 684-4445, and we can resend the email for you to download and enjoy your digital membership card. You may also want to check the Junk, Spam, and Unwanted folders of your email.